FAQ

Check-in is from 2:00 pm and check-out is by 12:00 noon. Ask the front desk about early check-in or late check-out; we arrange it whenever the room allows.

No. Booking online sends a reservation request. Our team confirms it by email and you settle your bill at the hotel.

Cash in Ghana cedis, major debit and credit cards, and mobile money at the front desk.

Call us or reply to your confirmation email with your booking reference. You can check your reservation's status at any time on the My Reservation page.

Yes. We pick up and drop off at Kumasi's Prempeh I International Airport. Add it to the special requests when you book, or let us know at least a day ahead.

Yes to both. Secure on-site parking and high-speed Wi-Fi are free for all guests.

Yes. The hotel has a standby generator, so your stay is not interrupted by power cuts.

Children are very welcome. Our Family Suite sleeps up to five, and we can provide a cot on request.

Yes. Our halls and terrace are available for weddings, conferences and private parties. Send us an enquiry from the Events page.